[#DEV-3082] Recording manager - encountered out of turn recording stop.

Dev

Recording manager - encountered out of turn recording stop.

Created: 11/May/09 12:34 PM Updated: 26/May/09 06:36 AM

Component/s:

50sp1_Webinar

Affects Version/s:

None

Fix Version/s:

None

Environment:

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Browser : FF3 and IE8
OS : Windows XP

Component-Tag:

Recording

Description

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Steps to Reproduce:

1. Start 15 meetings simultaneously and start recording .
2. Now end the meetings and check for the recorded session links in portal for all the meetings.

Expected Result : ec2-174-129-108-91.compute-1.amazonaws.com/portal/ should be able to record 15 meetings simultaneously.

Actual Result : Out of 15 recordings run, only 4 recording links have been received.

All

Comments

Change History

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Uday - 11/May/09 12:59 PM

There are no logs for 7 of the meetings in the recording manager logs.
There are errors in the other 3 logs which says -

xxxxxx Exiting with fatal error : encountered out of turn recording stop. (start count = 0) (stop count = 1)

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Jayant Pandit - 11/May/09 03:28 PM

Could you please send me the recording scripts for these meetings. This might mean that the recording start event was somehow missed by the recording script. I have not seen that happen before. Is there any other error in the stderr log ? I need to investigate the DCS side that DCS is accepting and writing the event to file correctly.

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Saurav M - 11/May/09 04:06 PM

assigning to jayant for DCS investigation

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Jayant Pandit - 12/May/09 03:09 AM

This was a possible problem with slow connection and fast clicks. Some of the events were reaching the conference server out of sequence. The fix has been implemented where the button changes state only after receiving the event back from server.

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Praveen Kumar Miriyala - 12/May/09 06:21 AM - edited

This issue is not fixed,

There are no logs for 4 of the meetings in the recording manager logs out of 15 meetings.

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Below mentioned issue is not seen in to day's pack recording manager logs.

xxxxxx Exiting with fatal error : encountered out of turn recording stop. (start count = 0) (stop count = 1)

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Uday - 26/May/09 06:36 AM

We should try this test all-hands - not from one machine.