From: Miller, Jeff (IT) [mailto:
jeffery.miller@ngc.com]
Sent: Wed 10/29/2008 12:49 AM
To: Dimdim Support
Subject: A new issue regarding Dimdim
I would like to report a problem with Dimdim
My system information
1) Browser Version Used = IE 6.0
2) Operating System = Windows XP
3) Screen Resolution = 1280 X 1024
Steps to reproduce the problem are as follows:
1 Go to mydimdim
2 Login
3 Primary screen loads
Expected output is: buttons to host meeting, join meeting, etc.
Actual output is: page nearly all looks blank (white) Buttons can only
be detected via a mouse over
My contact information is
Jeff Miller
Enterprise Architect
Enterprise Infrastructure
Northrop Grumman Information Technology
Cell: (310) 344-8513
Could you please check the following article on our knowledge base.
http://help.dimdim.com/activekb/questions/13/I+am+unable+to+login+to+the+portal+using+IE+7+and+I+get+a+Java+script+error
You are using ie6, however the problem you describe sounds very similar to that issue. Could you please check if the article helps you in resolving the issue.
Regards,
-Jayant.
Dimdim Support Team.
======================================================
From: Miller, Jeff (IT) [mailto:jeffery.miller@ngc.com]
Sent: Wed 10/29/2008 1:49 AM
To: Dimdim Support
Subject: RE: A new issue regarding Dimdim
Made the registry change, but didn't resolve the issue. My userid is HEAT_Jeff. See screenshot below:
================================================================
Hello Jeff,
Are you able to start a meeting ? Could you please check if all the images show up properly in the meeting console ?
Regards,
-Jayant.
Dimdim Support Team.
============================================================
Since I'm not sure exactly what the page should look like, here's meeting page so here's the image: